Tips To Improve Your Business's Reputation - Resumes By Design

26 August 2019

 

Keeping a good reputation for your business is one of the most important things you can do for success. A good reputation is what is going to bring you business. Follow the tips below to build, maintain, and repair your reputation. Your business will last much longer if you do.

If you find negative content about your brand online, get rid of it. If it is on a Web property you control, like a comment on your blog, just delete it. If you need to, send a request to the Webmaster where the content is. When they do remove it, make sure it no longer shows up by using the Google URL removal tool.

Focus on your offensive strategy as it pertains to handling negative Internet content. Any negative feedback is sure to be lost in a sea of positive feedback, so make sure there is plenty of it. Also, remember to keep your content fresh and positive in order to negate any possibility of negative feedback mattering.

Have a good reputation by making sure an unhappy customer is satisfied. Turning a customer’s negative experience into a good one will show your customer that you care. It is great to display this online. Other customers and prospects will see that you are proactive in addressing customers’ problems and will be more inclined to do business with you in the future.

Be transparent. Some companies have been accused of removing complaints from their website. Don’t be like them. Instead, quickly answer the complaints and state on your website how you will remedy the complaint. Once the complaint is resolved, ask your customer to post on your site that the complaint was resolved and how long it took to resolve the complaint.

AS stated in the introduction, one of the best things you can do to guarantee success with your business is maintaining a good reputation. Keep your customers and clients happy and fix any issues immediately. Use the tips listed above to manage your reputation and enjoy a long time in business.

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